Refund policy

Returns

You may return any product within 30 days of delivery. Send the return to the same address orders ship from: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, 315100 Ningbo, Zhejiang, China.

If you change your mind, you pay the return postage. If the item is defective, damaged, or not what you ordered, we pay the return postage. We do not charge a restocking fee.

After we receive your return, we refund you within 3 business days to your original payment method. Your bank may take additional time to post the refund.

Do not send returns to our registered office in Prague. That address is not a return address.

Contact

Phone: +1 760 523 0063
Email: support@sabineandloren.com